Services
Commercial Excellence Practice
Our execution-biased approach helps clients find pathways to unlock business growth by enhancing customer experience, optimising marketing ROI and improving sales productivity and effectiveness.
- Commercial System Design
- Commercial Operating Model
- Marketing Effectiveness
- Sales & Channel Excellence
- Sales Infrastructure Design
- Sales Team Performance Management
Market Execution
This service brings to our clients’ operations, hands-on, in-field intel and compliance audits, perfect store execution support and trade engagement capabilities aimed at closing implementation gaps that prevent businesses from winning at the last mile.
Sales & Marketing Outsourcing
Our Marketing Staff Outsourcing service replicates the approach used in Sales Force Outsourcing, focusing on providing businesses with key marketing personnel. This allows companies to leverage the expertise of well-trained and managed marketing staff without the need for direct employment. It offers flexibility, cost-efficiency, and professional support to optimize marketing efforts while reducing operational burdens.
Similarly, the Sales Force Outsourcing service enables companies to delegate part or all of their sales activities to a trusted partner’s sales team. This approach eliminates the need for hiring full-time or part-time sales employees while granting access to a skilled, managed, and efficient sales force. Businesses benefit from streamlined sales operations, professional expertise, and reduced overhead costs, ensuring optimal performance without long-term commitments.
Mystery Shopper
Providing field team to help identify gaps in customer experience at all touch points and OMNI channels and providing quality feedback to facilitate interventions that will improve team effectiveness
Field Sales Outreach
Supporting in-field brand activations through sales and retail activities
Trade Audits / Trade Intelligence
Providing real time understanding of trends in trade. trade partners and competition’s behaviors to help businesses stay competitive and meet market demands
Retail Execution
Design and deploy Look of Success POSM for Traditional Trade and building in-store POP displays that attract attention and create unique brand experiences
Market Intelligence
Providing real time understanding of consumers, trade partners to help businesses stay competitive and meet market demands
Route to Market Design / Optisisation
Designing and optimizing best fit distribution channels to get your products to the right target customers and at the right time
Product Management
Providing support for new product introduction biased to creating early trial and recurring purchase
Customer Experience Optimization
Streamlining sales and service processes in your business to improve customers’ interactions with your brand and deliver delight at all touchpoints